Frequently Asked Questions

Q: How much does a costume cost, and how do you calculate the price?

A: The price is based on material costs and working hours; the more effort I put into it, the more expensive it will get. You can get a rough idea of pricing on my pricing page.

Q: How can I order?

A: If I am open for commissions (this is usually advertised on the front page, but you can always ask), feel free to fill out the price calculator and submit it to me. I'll get back to you as soon as possible. Please note that I reserve the right to decline requests.

Q: When are you open for commissions?

A: Usually, as soon as I have finished my current projects. I will announce the dates on my Twitter account and on FurAffinity.

Q: What sort of payment do you accept?

A: If you order from Germany, I'd prefer a bank transfer. Otherwise, you can pay via PayPal.

Q: What kind of materials do you use?

A: For the costumes, I use high-quality faux fur and a 3D-printed nylon head base.

Q: Why do you use expensive 3D printing for the head?

A: Simply because of its advantages: I can design the head base according to the customer's desire and even render a small 3D preview of how the suit will look. Furthermore, the base is very light, provides good acoustic properties, and won't heat you up as much as a foam or resin base.

Q: My costume got dirty. How can I wash it?

A: Please see the Care Guide for information on what you can and shouldn't do to clean your costume.

Q: Something is broken. How do I get it fixed?

A: Since the whole suit is handmade, there's nothing that cannot be repaired. I'll fix things to a certain extent, depending on the nature of the issue. Please contact me so we can work something out.